Set in Stone

Stone Computer in Fort Wayne's Coldwater Crossing is the right place for businesses and individuals seeking the latest in computer products and the ultimate in knowledgeable customer service. The store offers a wide selection of computer hardware, software, networking products and accessories.

Stone Computer is a member of the Stone Technology Group, a leading manufacturer of high-end computer systems. The Fort Wayne store is one of three. (The other two are in Toledo, Ohio and Royal Oak, Mich.). Stone Computer appeals to users who are familiar with complex hardware components, but the store is also perfectly suited for less experienced and even first time buyers because of the patient and eager-to-educate personnel.

The staff operates with the theory that the image of computer use has been mystified beyond its true complexity. "We want people to understand that a careful, informed purchase of a computer system will permit greater flexibility as the user's needs change or capabilities expand," according to Stone Computer's Fort Wayne manager, Bin Lin. This is not the case for computers purchased at some other retail establishments.

Sales staff will spend whatever time is required to learn the specific needs of the customer and to explain any details necessary to promote understanding of the products. The company's technicians are certified to provide the specific service needs of the client. Stone Computer does all of its repair work locally, considerably speeding up that process.

A relatively recent addition to Stone Computer in Fort Wayne is the provision of networking services. Stone Computer's highly trained staff assists businesses and individuals with the expertise needed to set up, maintain and improve functional and productive links between computers. Stone Network Services certified team offers extensive system integration, network design, development and management, thinclient setup and support (workstations with user interface capacity only, substantially lowering network maintenance costs and increasing both system security and flexibility), on-site network administration and service contracts. Stone offers a wide variety of network software along with the other extensive hardware and software.

Stone Network Services is a Microsoft Solution Provider, Citrix Solutions Provider, 3Com networking partner, a Cisco reseller and an A+ authorized service center. Certified engineers develop network solutions, and custom built workstations and servers are offered. Stone is one of the most comprehensive service areas available. Small businesses, major corporations, school systems and universities use their network services locally.

Home network systems, along with business network systems, are increasingly popular and Stone provides top-notch service in this area as well. "Stone Computer is dedicated to quality relationships with its customers, from an informed sales transaction to long term professional service," says Bin Lin.